Return and Refund Policy

We offer a 5-day return policy, meaning you have 5 days from the date of receiving your item to request a return.

Eligibility for Returns:

  • Items must be in the same condition as received, unworn or unused, with tags, and in the original packaging.
  • A receipt or proof of purchase is required.

How to Start a Return:

  • Contact us at eshoppingindia24@gmail.com
  • If your return is accepted, we will send you a return shipping label and instructions on how to send back your package.
  • Items returned without prior approval will not be accepted.

For any return-related questions, please contact us at eshoppingindia24@gmail.com

Damages and Issues:

  • Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will assess the issue and rectify it promptly.

Exceptions / Non-Returnable Items:

  • Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care items (such as beauty products).
  • Returns are not accepted for hazardous materials, flammable liquids, or gases.
  • Sale items and gift cards are non-returnable.
  • If you have any questions or concerns about specific items, please reach out to us.

Exchanges:

  • To ensure you receive the item you want, return the original item and, once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period:

  • If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days without any reason.
  • Items must be in the same condition as received, unworn or unused, with tags, and in the original packaging. Proof of purchase is required.

Refunds:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed and applied to your original payment method within 10 business days.
  • Please note that it may take some time for your bank or credit card company to process and post the refund.
  • If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at eshoppingindia24@gmail.com